Effective Date: January 1, 2025
Table of Contents
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to provide information to the website's owners. Cookies are stored in your browser's file directory and persist for varying lengths of time depending on their type and purpose.
In addition to traditional cookies, we may also use similar tracking technologies such as web beacons, pixel tags, local storage objects, and session storage. For simplicity, we refer to all these technologies collectively as "cookies" in this policy. Web beacons are tiny graphic images embedded in web pages or email messages that we use to determine whether you have performed a specific action. Pixel tags are similar to web beacons and may be used to track user behavior and gather analytics data.
Cookies serve many important functions on the Reveloom platform. They allow you to navigate between pages efficiently without having to re-enter information, they remember your preferences and settings so your experience is personalized to your needs, they help us understand how you use our platform so we can continue to improve it, and they support our security infrastructure by helping to identify and prevent fraudulent activity.
It is important to understand that cookies themselves do not contain personally identifiable information in most cases. However, the information we collect through cookies may be combined with personally identifiable information that you provide to us directly, which may result in us being able to identify you as an individual. We handle any personally identifiable information collected in this manner in accordance with our Privacy Policy, which is available at privacy.html.
2. Types of Cookies We Use
Reveloom uses several different types of cookies for different purposes. Understanding these categories will help you make informed decisions about your cookie preferences. Our cookies fall into four main categories: essential cookies, performance cookies, functional cookies, and analytics cookies. Each category serves a specific purpose and has different implications for your privacy and user experience.
Cookies can also be categorized by their duration. Session cookies are temporary cookies that are deleted when you close your browser. They are used to maintain your session state as you navigate through our platform. Persistent cookies remain on your device for a specified period of time after you close your browser, or until you manually delete them. They are used to remember your preferences and settings for future visits.
Cookies can also be categorized as first-party or third-party. First-party cookies are set by Reveloom directly and can only be read by our platform. Third-party cookies are set by external services and may be read by those services when you visit our website. We describe our use of third-party cookies in detail in Section 6 of this policy.
3. Essential Cookies
Essential cookies are strictly necessary for the Reveloom platform to function properly. Without these cookies, our services would not work correctly and you would not be able to use the platform. Because these cookies are essential to the operation of our services, they cannot be disabled through our cookie preference settings. However, you may be able to disable them through your browser settings, though this may prevent you from using certain features of our platform.
Our essential cookies serve several critical functions. First, they manage user authentication and session state. When you log in to your Reveloom account, a session cookie is created that allows the platform to recognize you as you navigate between different pages and sections. Without this cookie, you would need to re-authenticate every time you moved to a new page. Second, essential cookies support our security infrastructure, including CSRF (Cross-Site Request Forgery) protection, which prevents malicious actors from submitting unauthorized requests on your behalf.
Essential cookies also support critical platform functionality such as load balancing across our server infrastructure, maintaining the integrity of your API connections, and preserving state during multi-step workflows such as smart contract deployment or analytics configuration. These functions are fundamental to the reliability and performance of the Reveloom enterprise blockchain platform.
For enterprise customers using our API services, essential cookies help manage API rate limiting and authentication token rotation. These cookies are critical for ensuring that your API integrations function reliably and securely. We do not use essential cookies for marketing or advertising purposes, and the information contained in these cookies is not shared with third parties for commercial purposes.
4. Performance Cookies
Performance cookies collect information about how you use the Reveloom platform, such as which pages you visit most frequently, how long you spend on different sections, and whether you encounter any errors. This information is used to improve the performance, reliability, and user experience of our platform. All information collected by performance cookies is aggregated and anonymized — it does not identify you as an individual.
We use performance cookies to track page load times and identify performance bottlenecks in our platform. This helps our engineering team prioritize optimization efforts and ensure that the platform performs well across different devices, network conditions, and geographic locations. Performance data collected through cookies informs our infrastructure decisions, including server capacity planning and content delivery network configuration.
Performance cookies also help us identify and diagnose errors that occur in our platform. When you encounter an error, our performance monitoring systems capture contextual information about the state of the application, which helps our engineers understand the cause of the error and fix it quickly. This error tracking is essential for maintaining the high reliability standards that our enterprise customers expect from Reveloom.
You can opt out of performance cookies by adjusting your preferences in our Cookie Consent Manager, which is available through the cookie banner displayed when you first visit our website. Opting out of performance cookies will not affect your ability to use the core features of the Reveloom platform, but it will limit our ability to improve the platform based on your usage patterns.
5. Functional Cookies
Functional cookies allow our platform to remember choices you make and provide enhanced, personalized features. These cookies may be set by Reveloom or by third-party services that we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly, and your experience on our platform may be less personalized and convenient.
Functional cookies serve various purposes on the Reveloom platform. They remember your preferred language and regional settings, so you do not need to select them each time you visit. They store your UI preferences, such as theme selection (dark or light mode), sidebar state, and dashboard layout configurations. They also remember your onboarding progress, so if you are working through our enterprise setup wizard, you can resume where you left off rather than starting from scratch.
For API users, functional cookies may store configuration preferences related to your development environment, such as preferred network endpoints, default transaction parameters, and API response format preferences. These settings can save significant time for developers who work with the Reveloom platform daily. Functional cookies typically persist for up to one year, after which they expire and your preferences are reset to defaults.
We also use functional cookies to support accessibility features on our platform. If you have configured accessibility settings such as increased text size or high contrast mode, functional cookies ensure these settings are maintained across your sessions. We consider these cookies important for ensuring that our platform is accessible to all users, regardless of their accessibility needs.
6. Third-Party Cookies
In addition to first-party cookies set by Reveloom directly, our platform may include content and functionality provided by third-party services. These third parties may set their own cookies on your device. We do not have direct control over the cookies set by third parties, and you should consult the privacy and cookie policies of those services for information about how they use cookies.
We carefully vet the third-party services we use and select partners who demonstrate strong commitments to privacy and data protection. We do not use third-party advertising networks or social media tracking pixels on the Reveloom platform. We do not sell your personal information to third parties, and we do not allow third-party services to use information about you collected on our platform for their own independent advertising or marketing purposes.
Third-party services we use may include infrastructure providers for content delivery, security services for DDoS protection and bot detection, and payment processing services for subscription billing. These services may set cookies that are necessary for their functionality. We require all third-party services to comply with applicable data protection regulations and to process personal data only as necessary to provide their services to us.
If you have concerns about specific third-party cookies on our platform, please contact us at privacy@reveloom.com and we will provide you with information about the specific third-party services in use and their privacy practices. You can also use browser developer tools to inspect which cookies are being set on any given page of our platform.
7. Specific Cookies We Use
The following table provides detailed information about the specific cookies used on the Reveloom platform. This information is kept up to date as our platform evolves, and we may add, modify, or remove cookies as our services change. If you have questions about any specific cookie not listed here, please contact us at privacy@reveloom.com.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| cookieConsent | Records your cookie consent decision to avoid showing the consent banner on every visit | Essential | 1 year |
| session_id | Maintains your authenticated session state as you navigate the platform | Essential | Session |
| csrf_token | Cross-Site Request Forgery protection token to prevent unauthorized form submissions | Essential | Session |
| api_rate_limit | Tracks API request rates per session to enforce plan limits and prevent abuse | Essential | 1 hour |
| user_prefs | Stores your platform preferences including notification settings and default views | Functional | 1 year |
| theme_pref | Remembers your preferred UI theme (dark/light mode) for future visits | Functional | 1 year |
| onboarding_state | Tracks your progress through the enterprise onboarding wizard so you can resume where you left off | Functional | 30 days |
| _analytics | Anonymous usage tracking: pages visited, time on page, feature engagement (no personal data) | Performance | 30 days |
8. Managing Your Cookie Preferences
You have several options for managing your cookie preferences on the Reveloom platform. When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can also update your preferences at any time by clearing your browser's localStorage and cookies, which will reset the consent state and present the banner again on your next visit.
Most modern web browsers provide controls for managing cookies. You can typically find these controls in your browser's settings or preferences menu under "Privacy," "Security," or "Cookies." Different browsers provide different cookie management interfaces, but most allow you to: view the cookies currently stored by each website, delete individual cookies or all cookies from a specific site, block cookies from specific websites, block all third-party cookies, or block all cookies (though this may prevent many websites from functioning properly).
Here are instructions for managing cookies in the most common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Please note that blocking or deleting essential cookies will impact your ability to use the Reveloom platform. Authentication cookies are required to maintain your login session, and security cookies are required to protect your account from unauthorized access. If you block essential cookies, you may need to log in repeatedly during a session, and certain security features may not function correctly.
If you are using our platform in a corporate environment, your organization's IT policies may restrict your ability to manage browser cookies. If you have concerns about cookies in your enterprise environment, please consult with your IT administrator or contact our enterprise support team at enterprise@reveloom.com.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. The Reveloom platform currently does not respond to DNT signals because there is no industry standard for how websites should interpret and honor these signals. We are monitoring developments in this area and will update our practices when a consensus standard emerges.
Regardless of your DNT settings, we are committed to transparency about our tracking practices, which are described in detail in this Cookie Policy and our Privacy Policy. We do not engage in cross-site tracking or behavioral advertising, and we do not sell your personal information to third parties. Our use of cookies is limited to the purposes described in this policy.
If you wish to limit tracking on the Reveloom platform, the most effective way to do so is to use our Cookie Consent Manager to opt out of performance and functional cookies, and to use your browser's built-in cookie management tools to block or delete cookies as described in Section 8 of this policy. You can also use browser privacy extensions that block tracking cookies and scripts across all websites.
10. Cookie Consent and Your Choices
We obtain your consent for non-essential cookies through our Cookie Consent Manager, which is displayed as a banner when you first visit the Reveloom website. The banner allows you to accept all cookies or decline non-essential cookies. Your choice is recorded using localStorage in your browser (we use localStorage rather than cookies for this purpose to ensure the consent record is reliably maintained), and the banner will not be shown again unless you clear your browser data or the consent record expires.
Your consent is voluntary, and you can withdraw it at any time by clearing your browser's cookies and localStorage and selecting your preferences again when the consent banner reappears. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew consent. Essential cookies do not require your consent as they are strictly necessary for the operation of our services.
Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal data, including data collected through cookies. These rights include the right to know what personal data we collect, the right to request deletion of your personal data, and the right to opt out of certain data processing activities. Please see our Privacy Policy at privacy.html for a complete description of your privacy rights.
If you are accessing the Reveloom platform from the European Union or European Economic Area, we comply with the ePrivacy Directive (Cookie Directive) and the GDPR. We obtain prior consent for non-essential cookies and provide clear information about the purpose of each type of cookie. Our legal basis for processing personal data collected through essential cookies is our legitimate interest in providing our services and maintaining platform security.
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies and how we protect your privacy.
If we make material changes to this Cookie Policy that significantly affect your rights or our data processing practices, we will notify you through a prominent notice on our website or by email if you have provided us with a contact email address. Material changes will take effect 30 days after notification to give you time to review the changes and update your preferences if desired.
Your continued use of the Reveloom platform after the effective date of any changes to this Cookie Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, you should stop using our platform and contact us to request deletion of any data collected through cookies during your use of our services.
12. Contact Information
If you have questions, concerns, or requests related to this Cookie Policy or our use of cookies on the Reveloom platform, please contact us using the following information:
- Email: privacy@reveloom.com
- Mailing Address: Reveloom, Inc., 101 California Street, Suite 2710, San Francisco, CA 94111
- Privacy Officer: privacy@reveloom.com
We will respond to all legitimate privacy inquiries within 30 days of receipt. If your inquiry relates to a GDPR subject access request or other statutory right, we will respond within the timeframes required by applicable law, which is generally 30 days for GDPR requests and 45 days for CCPA requests (with a possible 45-day extension if the request is complex).
For enterprise customers with specific concerns about cookie practices in their deployment environment, please reach out to your dedicated account manager or our enterprise support team at enterprise@reveloom.com. We can provide additional technical documentation about our cookie practices and assist you in configuring the Reveloom platform to meet your organization's privacy requirements.
If you are not satisfied with our response to your inquiry, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In the EU, this would be the supervisory authority in your member state. In California, this would be the California Privacy Protection Agency (CPPA).